Brisbane City Web Host - 60 Day Guarantee

An unconditional 60 Day 100% Money Back Guarantee - that's the peace of mind that we offer to you when joining Brisbane City Web Host.

If for some reason, you are not completely satisfied with our service and reliability, you may cancel your account within sixty (60) days of the submission of your order to us, and we'll give you a full refund.

We would of course appreciate any feedback as to why you're cancelling! We'll always do our very best to make sure any issues you have are resolved quickly - but if we've fallen down in any area, please let us know.

The Fine Print

All cancellation requests must be initiated by an email from the primary contact person on the account, who shall provide sufficient identification. Any cancellation request shall be effective upon receipt unless otherwise requested.

Of course, when signing up with us, you'll have read our Terms of Service, and understood that if you violate these terms, your account can be terminated without notice, AND you will not receive a refund.

Account terms are final and there are no refunds of unused time if the service contract is cancelled by the client before the regular renewal date. Any cancellation request shall be effective upon receipt unless otherwise requested.